Shipping Policy
Last Updated: July 2026
At Laiba's Collection, we are committed to delivering your favourite skincare and beauty products safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver your orders across Pakistan.
1. Shipping Availability
We currently ship to all major cities and towns across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and many more. We are continuously working to expand our delivery coverage to reach every corner of the country.
2. Cash on Delivery (COD)
We offer Cash on Delivery (COD) as our primary payment method, making it easy and convenient for you to shop without the need for a credit card or online payment. Simply place your order, and pay when your package arrives at your doorstep.
3. Order Processing Time
Once your order is placed, our team carefully verifies and processes it within 1 to 2 business days. You will receive a confirmation call or SMS once your order has been dispatched. Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
Delivery times vary depending on your location:
- Major Cities (Karachi, Lahore, Islamabad, etc.): 2 to 4 business days
- Other Cities & Towns: 4 to 7 business days
- Remote Areas: 7 to 10 business days
Please note that these are estimated delivery times and may vary due to courier workload, weather conditions, or other unforeseen circumstances.
5. Shipping Charges
Shipping charges are calculated based on your delivery location and order size. The applicable shipping fee will be clearly displayed at checkout before you confirm your order. We occasionally offer free shipping on orders above a certain amount — keep an eye on our website and social media for such promotions.
6. Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or WhatsApp. You can use this tracking number to monitor the status of your delivery through our courier partner's tracking system. If you have not received your tracking details within 2 business days of placing your order, please contact our support team.
7. Delays and Unexpected Situations
While we strive to deliver every order on time, there may be occasional delays due to high order volumes, courier disruptions, extreme weather, or other circumstances beyond our control. In such cases, we will do our best to keep you informed and resolve the situation as quickly as possible. We appreciate your patience and understanding.
8. Incorrect Address Responsibility
Please ensure that you provide a complete and accurate delivery address when placing your order, including your full name, street address, area, city, and contact number. Laiba's Collection is not responsible for failed or delayed deliveries resulting from an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, re-shipping charges may apply.
9. Contact Our Support Team
If you have any questions or concerns about your shipment, please don't hesitate to reach out to us:
- Email: mr.stevecapt@gmail.com
- Phone / WhatsApp: 03131501281
- Website: laibascollection.store
Our team is here to help and will respond to your query as soon as possible.